Senior Living

Reliable Pharmacy Care for Senior Living Communities

Synchrony Pharmacy partners with senior living communities to elevate the resident experience while simplifying the clinical and operational demands your teams face every day.

Saved $1.56 million on prior authorizations
8.3 falls prevented every day
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Two women, one in navy scrubs and one in a white lab coat, stand at a counter in a pharmacy, smiling and reviewing documents on a clipboard together. Shelves with organized bins are visible in the background.

We work as a seamless extension of your community, aligning with your care philosophy and delivering 24/7 pharmacy support that helps residents feel safe, cared for, and at home.

We are committed to addressing and solving pain points that impact your operations and those you serve, including:

  • check Reducing medication packaging complexity
  • check Saving staff members time and alleviating burnout
  • check Providing reliable, secure, and timely deliveries

Next-Level Technology That Improves Outcomes

Our purpose-built technology is the engine behind safer care, greater accuracy, and more time back for your staff.

  • AI-Powered Accuracy

    RxOE™ uses award-winning artificial intelligence that improves the manual process of order entry, enhances accuracy, and reduces transcription errors.

  • Speed and Reliability

    Faster, more accurate order entry supports timely medication delivery and safer care.

  • Improved Safety

    Built-in safeguards help reduce risk while supporting regulatory compliance.

  • Actionable Insight

    Clear reporting provides visibility into performance, safety, and trends that support better decision-making.
White pills move along a circular conveyor belt in a pharmaceutical manufacturing facility, with machinery in the background. The image has a blue overlay.

Confidence in Every Dose

Through our integrated pharmacy services, your communities can depend on Synchrony Pharmacy to support stronger resident trust, improve continuity of care, and instill a more confident care experience for residents and their families.

A woman wearing gloves and a navy polo shirt scans a prescription bottle with a barcode scanner in a pharmacy, sorting medication bottles into an orange tray organizer.
  • Dedicated account managers and in-house consultant team of pharmacists and nurses
  • Proactive, start-to-finish prior authorization management
  • Streamlined processes that reduce manual work, phone calls, and follow-ups
  • Emergency medications onsite through automation
  • Immunization programs
  • Hands-on transitions of care with structured onboarding and step-by-step timelines
  • Screen, Evaluate, Treat (SET) approach to falls reduction to identify risk and reduce preventable incidents

Proven Senior Living Solutions

In 2025, our customers achieved better results at every level, including:

  • Saved customers $1.56 million on prior authorizations
  • 12,000+ recommendations that identified potential transcription errors
  • Assisted living resident fall risk reduced by 16% through the inception of our Screen, Evaluate, and Treat program
  • 1,000,000+ doses saved from being administered through deprescribing
  • 99.7% of admission reviews completed by a pharmacist within 72 hours

Synchrony Exchange Portal

How We Support You

Save time with quick access to pharmacy data, electronic refills, drug destruction support, and efficient patient profile searches.

*Prior authorizations handled separately from portal.

  • check Facility-level reporting
  • check Order status visibility
  • check Prescriber insights
  • check Cost forecasting
  • check Data visualizations for actionable insights